Terms & conditions
The terms that apply when you use the Inaro website and services.
For the Inaro team
Template only. Have these terms drafted/reviewed by an Australian lawyer (Australian Consumer Law + Fair Work / SCHADS Award obligations) before publishing. Specific items to review for the employer (unregistered) model: Service Agreement template (Inaro as the contracting party, with the participant); copy must not claim NDIS registration; complaints and incident management clauses (Inaro is still bound by the NDIS Code of Conduct as an unregistered provider, and by reportable-incidents rules for serious incidents); cancellation policy (matching NDIS short-notice rules); pricing referencing the NDIS Pricing Arrangements; absence of any non-circumvention / off-platform-penalty clause; employment-contract terms for workers (SCHADS Award compliance) handled separately.
Last updated: [date].
Using this website
By using inaro.com.au you agree to these terms. We may update them from time to time; the most recent version always applies.
What we do
Inaro directly employs the support workers it engages to deliver NDIS-related supports to plan-managed and self-managed participants. This site is informational and lets you sign up to our services. Detailed service terms (including pricing, cancellation and the scope of supports) are set out in the Service Agreement you sign with us if you choose to go ahead.
Information on this site
We try to keep the information here accurate and up to date, but it's general in nature and isn't legal, financial or medical advice. Always check current NDIS rules with your plan manager, support coordinator, or the NDIS directly.
Accounts and registrations
When you sign up, you're confirming the information you've given is true to the best of your knowledge. You're responsible for keeping any account credentials secure.
Acceptable use
You agree not to misuse the site — for example, by attempting to break security, scrape data at scale, or use it for unlawful purposes.
Disclaimers and liability
To the extent permitted by law, Inaro provides this site "as is" and excludes warranties and liability for losses arising from your use of it. Nothing in these terms limits your rights under the Australian Consumer Law.
Governing law
These terms are governed by the laws of [state/territory], Australia.
Contact
Questions about these terms? Get in touch.